LONDON, ENGLAND—An employee of the UK beauty brand is being fired after a video surfaced of her allegedly berating an employee for not buying her product, according to a report from The Sun.
The video, posted by a customer who goes by the handle TheBlue, shows the employee berating the employee for buying her beauty products, as well as the customer’s manager, who is also apparently the woman in the video.
TheBlue claims that the manager’s daughter was also berated by the employee in the clip, but TheSun has not verified whether that is the case.
“I don’t know what to say other than sorry and I’m so sorry, I’m sorry I can’t help you,” the employee said, according, TheSun.
“I know you’re doing your best, but you have to know that if you’re going to buy this product, you better buy it fast.”
In the video, TheBlue also said that the employee had been removed from the company and was facing disciplinary action.
The employee has not been identified by TheSun, but the company said in a statement that it was investigating the incident.
The company did not immediately respond to Ars’ request for comment.